See a log of all events associated with a single subscription.
The Subscription Events Timeline allows you to easily keep track of all actions associated with a customer’s subscription. There are four possible “actors” that can make edits to a subscription:
- Smartrr – Automatic process by Smartrr
- Admin – Merchant admin
- Script – Any merchant-configured scripts in subscription program
- API – External partner (Integrations, migrations, etc.)
The following actions are currently recorded in the events timeline:
- Subscription Order Processed
- Frequency Changed
- Subscription Paused
- Subscription Cancelled
- Subscription Reactivated
- Subscription Skipped
- Subscription Unskipped
- Item Price Changed
- Shipping Price Changed
- Discount Successful
- Discount Failed
- Discount Removed
- Address Changed
- Item Added-On
- Item Removed
- Sequential Subscription Updated
- Change Order Date
- Successful Billing Attempt
- Failed Billing Attempt
- Undo Gift
- Swap Line Item (From Member Portal)
- Update Line Item
- Create Transaction
